All Systems Operational

Uptime over the past 90 days. View historical uptime.
Delivery Aggregator Integration Operational
90 days ago
99.93 % uptime
Today
Uber Eats Operational
90 days ago
99.9 % uptime
Today
Just Eat Operational
90 days ago
99.9 % uptime
Today
Deliveroo Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
99.9 % uptime
Today
Mobile Ordering on web Operational
90 days ago
99.9 % uptime
Today
Mobile Ordering on app Operational
90 days ago
99.82 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
KFC Delivery Operational
90 days ago
99.9 % uptime
Today
Loyalty Operational
90 days ago
99.96 % uptime
Today
Loyalty at restaurant Operational
90 days ago
100.0 % uptime
Today
Loyalty on app Operational
90 days ago
99.9 % uptime
Today
Loyalty accounts Operational
90 days ago
100.0 % uptime
Today
Digital CMS - Prod Operational
90 days ago
100.0 % uptime
Today
Restaurant Management - Prod Operational
90 days ago
100.0 % uptime
Today
Product Management - Prod Operational
90 days ago
100.0 % uptime
Today
Customer Management - Prod Operational
90 days ago
100.0 % uptime
Today
Features Management - Prod Operational
90 days ago
100.0 % uptime
Today
Settings Management - Prod Operational
90 days ago
100.0 % uptime
Today
Translation Management - Prod Operational
90 days ago
100.0 % uptime
Today
Promotion Management - Prod Operational
90 days ago
100.0 % uptime
Today
Campaign Management - Prod Operational
90 days ago
100.0 % uptime
Today
Menu Insights - Prod Operational
90 days ago
100.0 % uptime
Today
Price Management - Prod Operational
90 days ago
100.0 % uptime
Today
MPL Integration - Prod Operational
90 days ago
100.0 % uptime
Today
Byte Integration Management - Prod Operational
90 days ago
100.0 % uptime
Today
Digital CMS - Preprod Operational
90 days ago
100.0 % uptime
Today
Restaurant Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Product Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Customer Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Features Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Settings Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Translation Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Promotion Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Campaign Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Menu Insights - Preprod Operational
90 days ago
100.0 % uptime
Today
Price Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Byte Integration Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Brand Website - Prod Operational
90 days ago
100.0 % uptime
Today
Brand Website - Preprod Operational
90 days ago
100.0 % uptime
Today
3rd Partys / Integrations Operational
90 days ago
99.93 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
Atlassian Bitbucket SSH Operational
90 days ago
99.89 % uptime
Today
Atlassian Bitbucket Pipelines Operational
90 days ago
99.88 % uptime
Today
Atlassian Bitbucket API Operational
90 days ago
99.89 % uptime
Today
Atlassian Bitbucket Git via HTTPS Operational
90 days ago
99.92 % uptime
Today
Atlassian Bitbucket Git LFS Operational
90 days ago
99.89 % uptime
Today
Allies Postcoder Operational
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Cloudflare London, United Kingdom - (LHR) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Dublin, Ireland - (DUB) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Manchester, United Kingdom - (MAN) Operational
Retired Operational
Middleware Operational
Salesforce EU14 Operational
Heroku Operational
KFC API Operational
KFC App Operational
Kiosk Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Kiosk App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

UberEats Service v1.5.2 Apr 22, 2026 08:30-09:30 BST

Remove dependency on the injection response object in Uber Eats order status handling. Step Function execution names no longer include -accept/-deny suffixes, external_reference_id (posOrderNumber) is no longer sent to Uber Eats Accept Order endpoint or published to the internal event bus. This prepares the service for Byte orders which won't provide this response data.
Posted on Apr 16, 2026 - 09:59 BST
Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Services outage
Resolved - This incident has been resolved.
Apr 17, 10:11 BST
Update - We are continuing to monitor for any further issues.
Apr 16, 12:28 BST
Monitoring - A fix has been implemented and services have been re-enabled. We are continuing to monitor.
Apr 16, 12:27 BST
Update - Our provider is attempting to implement a fix.
Apr 16, 11:59 BST
Identified - We have engaged our third party provider where we see a probable cause and are actively working on the resolution with them.
Apr 16, 11:29 BST
Update - We have determined that customers cannot register or login with email on the app however Apple and Facebook registration/ login is unaffected. We have disabled mobile ordering and KFCdelivery to prevent customers starting a purchase we know they cannot complete.
Apr 16, 11:10 BST
Update - The incident seems to be preventing all orders from the app and web. Also affecting order injection of Uber and JustEat orders, so these will need to be manually keyed into the POS for the time being.
Apr 16, 10:38 BST
Investigating - We have seen an outage which appears to have started around 1am. We are investigating.
Apr 16, 10:21 BST
Apr 16, 2026
Apr 15, 2026
Kiosk App Release v6.15.0 to full estate
Completed - The scheduled maintenance has been completed.
Apr 15, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:00 BST
Scheduled - New kiosk app release version v6.15.0 to be deployed to full estate. Details on release can be found here https://kfcuki.atlassian.net/wiki/spaces/KFCP/pages/17225711619/Release+Notes+-+OCO+-+Kiosk+-+6.15.0+-+Apr+14+16+22
Apr 14, 16:23 BST
Apr 14, 2026
Pos Service v2.24.0
Completed - The scheduled maintenance has been completed.
Apr 14, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:00 BST
Scheduled - Backend updates
Apr 10, 09:52 BST
Apr 13, 2026
Akamai prod api endpoint update
Completed - The scheduled maintenance has been completed.
Apr 13, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 11:51 BST
CMS 26.3.4.0 - Prod
Completed - The scheduled maintenance has been completed.
Apr 13, 22:55 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:25 BST
Scheduled - Operational updates for the following areas:
- Addons
- Restaurant Groups
- Promotions
Apr 13, 22:24 BST
Menu Gateway 1.0.71
Completed - The scheduled maintenance has been completed.
Apr 13, 18:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 17:30 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/27275/tab/release-report-all-issues
Apr 10, 10:40 BST
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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