All Systems Operational

Uptime over the past 90 days. View historical uptime.
Delivery Aggregator Integration Operational
90 days ago
100.0 % uptime
Today
Uber Eats Operational
90 days ago
100.0 % uptime
Today
Just Eat Operational
90 days ago
100.0 % uptime
Today
Deliveroo Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Mobile Ordering on web Operational
90 days ago
100.0 % uptime
Today
Mobile Ordering on app Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
KFC Delivery Operational
90 days ago
100.0 % uptime
Today
Loyalty Operational
90 days ago
100.0 % uptime
Today
Loyalty at restaurant Operational
90 days ago
100.0 % uptime
Today
Loyalty on app Operational
90 days ago
100.0 % uptime
Today
Loyalty accounts Operational
90 days ago
100.0 % uptime
Today
Digital CMS - Prod Operational
90 days ago
100.0 % uptime
Today
Restaurant Management - Prod Operational
90 days ago
100.0 % uptime
Today
Product Management - Prod Operational
90 days ago
100.0 % uptime
Today
Customer Management - Prod Operational
90 days ago
100.0 % uptime
Today
Features Management - Prod Operational
90 days ago
100.0 % uptime
Today
Settings Management - Prod Operational
90 days ago
100.0 % uptime
Today
Translation Management - Prod Operational
90 days ago
100.0 % uptime
Today
Promotion Management - Prod Operational
90 days ago
100.0 % uptime
Today
Campaign Management - Prod Operational
90 days ago
100.0 % uptime
Today
Menu Insights - Prod Operational
90 days ago
100.0 % uptime
Today
Price Management - Prod Operational
90 days ago
100.0 % uptime
Today
MPL Integration - Prod Operational
90 days ago
100.0 % uptime
Today
Byte Integration Management - Prod Operational
90 days ago
100.0 % uptime
Today
Digital CMS - Preprod Operational
90 days ago
100.0 % uptime
Today
Restaurant Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Product Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Customer Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Features Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Settings Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Translation Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Promotion Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Campaign Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Menu Insights - Preprod Operational
90 days ago
100.0 % uptime
Today
Price Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Byte Integration Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Brand Website - Prod Operational
90 days ago
100.0 % uptime
Today
Brand Website - Preprod Operational
90 days ago
100.0 % uptime
Today
3rd Partys / Integrations Operational
90 days ago
99.97 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
Atlassian Bitbucket SSH Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket Pipelines Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket API Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket Git via HTTPS Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket Git LFS Operational
90 days ago
99.95 % uptime
Today
Allies Postcoder Operational
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Cloudflare London, United Kingdom - (LHR) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Dublin, Ireland - (DUB) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Manchester, United Kingdom - (MAN) Operational
Retired Operational
Middleware Operational
Salesforce EU14 Operational
Heroku Operational
KFC API Operational
KFC App Operational
Kiosk Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Kiosk App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Kiosk App Release v6.23.1 to 5 trial restaurants Aug 11, 2026 04:00-04:10 BST

New kiosk app release version v6.23.1 to be deployed to 5 trial restaurants ahead of release to full estate. Details on release can be found here https://kfcuki.atlassian.net/wiki/spaces/KFCP/pages/17585307650/Release+Notes+-+Kiosk+6.23.1
Posted on Aug 10, 2026 - 11:02 BST

Menu Gateway 2.1.1 Aug 11, 2026 08:00-09:00 BST

https://kfcuki.atlassian.net/projects/MC/versions/32931/tab/release-report-all-issues
Posted on Aug 06, 2026 - 11:27 BST

One Portal Service 1.4.4 Aug 11, 2026 08:00-08:30 BST

https://kfcuki.atlassian.net/projects/MC/versions/33036/tab/release-report-all-issues
Posted on Aug 10, 2026 - 14:48 BST

Aug 10, 2026

Delivery Service v1.76.0
Completed - The scheduled maintenance has been completed.
Aug 10, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:00 BST
Scheduled - Update order codes to display in lowercase across the Order Management page, POS and backend services
Aug 5, 12:30 BST
Order Service v3.2.0
Completed - The scheduled maintenance has been completed.
Aug 10, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:30 BST
Scheduled - Update order codes to display in lowercase across the Order Management page, POS and backend services
Aug 5, 12:29 BST
POS Service v2.32.0
Completed - The scheduled maintenance has been completed.
Aug 10, 08:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:00 BST
Scheduled - Update order codes to display in lowercase across the Order Management page, POS and backend services
Aug 5, 12:26 BST

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

UberEats Service v1.6.0
Completed - The scheduled maintenance has been completed.
Aug 6, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:00 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32898/tab/release-report-all-issues
Aug 4, 18:06 BST

Aug 5, 2026

JustEat Service v1.5.0
Completed - The scheduled maintenance has been completed.
Aug 5, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:00 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32897/tab/release-report-all-issues
Aug 4, 18:01 BST

Aug 4, 2026

Deliveroo Service v2.2.10
Completed - The scheduled maintenance has been completed.
Aug 4, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:00 BST
Scheduled - Update trigger for Deliveroo order flow.
Jul 30, 11:27 BST

Aug 3, 2026

www.kfc.co.uk certificate expiry
Resolved - The incident has been resolved with a workaround while the root cause is currently being investigated by GTRM
Aug 3, 14:36 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 12:18 BST
Identified - The issue has been identified and a fix is being implemented.
Aug 3, 12:14 BST
Update - As a workaround, the previous Sectigo certificate has been reissued while the issue with the SBD certificate renewal is being investigated and resolved
Aug 3, 12:14 BST
Investigating - We are currently investigating this issue.
Aug 3, 12:12 BST
Menu Gateway 2.1.0
Completed - The scheduled maintenance has been completed.
Aug 3, 09:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:00 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32693/tab/release-report-all-issues
Jul 31, 13:21 BST
Aggregator Service v2.4.6
Completed - The scheduled maintenance has been completed.
Aug 3, 09:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:01 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32727/tab/release-report-all-issues
Jul 31, 14:49 BST
POS Service v2.31.0
Completed - The scheduled maintenance has been completed.
Aug 3, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:01 BST
Scheduled - https://kfcuki.atlassian.net/projects/PF/versions/32726/tab/release-report-all-issues
Jul 31, 14:41 BST

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

One Portal Service 1.4.3
Completed - The scheduled maintenance has been completed.
Jul 30, 09:36 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:31 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32592/tab/release-report-all-issues
Jul 30, 09:30 BST
Menu Gateway v 2.0.1
Completed - The scheduled maintenance has been completed.
Jul 30, 09:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:31 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32523/tab/release-report-all-issues
Jul 30, 09:28 BST
Menu Service v2.4.7
Completed - The scheduled maintenance has been completed.
Jul 30, 09:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:30 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32524/tab/release-report-all-issues
Jul 30, 09:29 BST

Jul 29, 2026

Restaurant Svc v1.5.5
Completed - The scheduled maintenance has been completed.
Jul 29, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 06:00 BST
Scheduled - Restaurant service bug fix.
Jul 29, 05:59 BST

Jul 28, 2026

Aggregator Promotions Service v1.3.2
Completed - The scheduled maintenance has been completed.
Jul 28, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 08:00 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/32522/tab/release-report-all-issues
Jul 28, 07:57 BST
POS Service v2.30.0
Completed - The scheduled maintenance has been completed.
Jul 28, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 07:30 BST
Scheduled - - Include display order code in App collect push notification
- Send display order code to Byte to show in KDS
- Create daily alarm/report on failed app orders for price mismatch
Jul 24, 12:56 BST
CRM v2.1.10 and Member Service v1.0.15
Completed - The scheduled maintenance has been completed.
Jul 28, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 07:00 BST
Scheduled - This release includes blocked discount codes for anonymised accounts is removed from the CDP platform and guest account excluded from deletion process

https://kfcuki.atlassian.net/projects/CAR/versions/32019/tab/release-report-all-issues
https://kfcuki.atlassian.net/projects/CAR/versions/30858/tab/release-report-all-issues
Jul 23, 16:56 BST
Restaurant Service v1.5.4
Completed - The scheduled maintenance has been completed.
Jul 28, 04:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:15 BST
Scheduled - Restaurant event handling fix
Jul 28, 04:12 BST
KFC API v2.46.0
Completed - The scheduled maintenance has been completed.
Jul 28, 04:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:10 BST
Scheduled - Restaurant event handling fix.
Jul 28, 04:06 BST
CMS 26.7.5.0 - Prod
Completed - The scheduled maintenance has been completed.
Jul 28, 04:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:00 BST
Scheduled - Aggregator promotion updates.
Jul 28, 03:59 BST

Jul 27, 2026

User Authroizer ,Loyalty and API release
Completed - The scheduled maintenance has been completed.
Jul 27, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:00 BST
Scheduled - This release includes improvements ensure discount codes are validated.metric logging across QR code scan and generation flows to track success and failure rates and geographic health map of KFC store loyalty codes.

https://kfcuki.atlassian.net/projects/CAR/versions/30991/tab/release-report-all-issues
https://kfcuki.atlassian.net/projects/CAR/versions/30725/tab/release-report-all-issues
https://kfcuki.atlassian.net/projects/CAR/versions/31688/tab/release-report-all-issues
Jul 23, 16:52 BST
← Incident History Powered by Atlassian Statuspage