All Systems Operational

Uptime over the past 90 days. View historical uptime.
Delivery Aggregator Integration Operational
Uber Eats Operational
Just Eat Operational
Deliveroo Operational
Ordering Operational
Mobile Ordering on web Operational
Mobile Ordering on app Operational
Kiosk Operational
KFC Delivery Operational
Loyalty Operational
Loyalty at restaurant Operational
Loyalty on app Operational
Loyalty accounts Operational
Digital CMS - Prod Operational
Restaurant Management - Prod Operational
Product Management - Prod Operational
Customer Management - Prod Operational
Features Management - Prod Operational
Settings Management - Prod Operational
Translation Management - Prod Operational
Promotion Management - Prod Operational
Campaign Management - Prod Operational
Menu Insights - Prod Operational
Price Management - Prod Operational
MPL Integration - Prod Operational
Byte Integration Management - Prod Operational
Digital CMS - Preprod Operational
Restaurant Management - Preprod Operational
Product Management - Preprod Operational
Customer Management - Preprod Operational
Features Management - Preprod Operational
Settings Management - Preprod Operational
Translation Management - Preprod Operational
Promotion Management - Preprod Operational
Campaign Management - Preprod Operational
Menu Insights - Preprod Operational
Price Management - Preprod Operational
Byte Integration Management - Preprod Operational
Brand Website - Prod Operational
Brand Website - Preprod Operational
3rd Partys / Integrations Operational
AWS ec2-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS lambda-eu-west-1 Operational
Atlassian Bitbucket SSH Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket API Operational
Atlassian Bitbucket Git via HTTPS Operational
Atlassian Bitbucket Git LFS Operational
Allies Postcoder Operational
Cloudflare Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare Dublin, Ireland - (DUB) Operational
Cloudflare Manchester, United Kingdom - (MAN) Operational
Retired Operational
Middleware Operational
Salesforce EU14 Operational
Heroku Operational
KFC API Operational
KFC App Operational
Kiosk Operational
API Services Operational
Kiosk App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 9, 2026

Menu Service v2.5.3
Completed - The scheduled maintenance has been completed.
Oct 9, 10:55 BST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 9, 08:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 05:55 BST
Scheduled - These changes were created to:

- Fetch posType if it is missing.
- Update byte order conversion package to v1.11.2.
- Expose order conversion fields in menu service schema
- Disable the deactivated-products report schedule
- Enable custom domain for appsync endpoint in production.
- Reprice same id byte reward items in place
- Reduce apply-promotions cognitive complexity
Oct 9, 04:53 BST
Menu Service v2.5.3
Completed - The scheduled maintenance has been completed.
Oct 9, 05:55 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:55 BST
Scheduled - This release includes a Menu service release and Byte integration service release
Release page https://kfcuki.atlassian.net/projects/MC/versions/36031/tab/release-report-all-issues
Oct 9, 04:51 BST

Oct 8, 2026

CMS 26.10.2.0 - Prod
Completed - The scheduled maintenance has been completed.
Oct 8, 23:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:05 BST
Scheduled - Bug fixes.
Oct 8, 23:00 BST
Kiosk App Release v6.27.0 to full estate
Completed - The scheduled maintenance has been completed.
Oct 8, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 02:00 BST
Scheduled - New kiosk app release version v6.27.0 to be deployed to full estate. Details on release can be found here - https://kfcuki.atlassian.net/wiki/x/BIBgIQQ
Oct 7, 11:41 BST

Oct 7, 2026

Menu Gateway 2.2.3
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:00 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/35899/tab/release-report-all-issues
Fixed an issue with the deactivated-products report. Improved monitoring for the menu-groupings-reset job.
Oct 6, 14:02 BST
Web 2.0 Release v5.32.0
Completed - The scheduled maintenance has been completed.
Oct 7, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:30 BST
Scheduled - Fixed an issue where Web KFC Delivery were prevented from recall.
Oct 6, 08:59 BST

Oct 6, 2026

Kiosk App Release v6.27.0 to 5 trial restaurants
Completed - The scheduled maintenance has been completed.
Oct 6, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 02:00 BST
Scheduled - New kiosk app release version v6.27.0 to be deployed to 5 trial restaurants ahead of release to full estate. Details on release can be found here - https://kfcuki.atlassian.net/wiki/x/BIBgIQQ
Oct 2, 11:33 BST

Oct 5, 2026

CRM v2.1.12 and Member Service v1.0.17
Completed - The scheduled maintenance has been completed.
Oct 5, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 07:00 BST
Scheduled - https://kfcuki.atlassian.net/projects/CAR/versions/34970/tab/release-report-all-issues
https://kfcuki.atlassian.net/projects/CAR/versions/34969/tab/release-report-all-issues
Oct 1, 11:44 BST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

CMS 26.10.1.0 - Prod
Completed - The scheduled maintenance has been completed.
Oct 1, 23:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 23:15 BST
Scheduled - Byte integration update
Oct 1, 23:11 BST

Sep 30, 2026

CMS 26.9.5.0 - Prod
Completed - The scheduled maintenance has been completed.
Sep 30, 23:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 23:15 BST
Scheduled - - Menu grouping updates.
- Byte integration fixes.
Sep 30, 23:11 BST

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Restaurant Service v1.5.6
Completed - The scheduled maintenance has been completed.
Sep 28, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 08:00 BST
Scheduled - https://kfcuki.atlassian.net/projects/MC/versions/35238/tab/release-report-all-issues
Sep 25, 12:06 BST

Sep 27, 2026

Oneportal service v1.4.4
Completed - The scheduled maintenance has been completed.
Sep 27, 20:20 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 19:50 BST
Scheduled - Menu grouping schedule update
Sep 27, 19:49 BST

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

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