All Systems Operational

Delivery Aggregator Integration Operational
90 days ago
99.93 % uptime
Today
Uber Eats Operational
90 days ago
99.9 % uptime
Today
Just Eat Operational
90 days ago
99.9 % uptime
Today
Deliveroo Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
99.9 % uptime
Today
Mobile Ordering on web Operational
90 days ago
99.9 % uptime
Today
Mobile Ordering on app Operational
90 days ago
99.82 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
KFC Delivery Operational
90 days ago
99.9 % uptime
Today
Loyalty Operational
90 days ago
99.96 % uptime
Today
Loyalty at restaurant Operational
90 days ago
100.0 % uptime
Today
Loyalty on app Operational
90 days ago
99.9 % uptime
Today
Loyalty accounts Operational
90 days ago
100.0 % uptime
Today
Digital CMS - Prod Operational
90 days ago
100.0 % uptime
Today
Restaurant Management - Prod Operational
90 days ago
100.0 % uptime
Today
Product Management - Prod Operational
90 days ago
100.0 % uptime
Today
Customer Management - Prod Operational
90 days ago
100.0 % uptime
Today
Features Management - Prod Operational
90 days ago
100.0 % uptime
Today
Settings Management - Prod Operational
90 days ago
100.0 % uptime
Today
Translation Management - Prod Operational
90 days ago
100.0 % uptime
Today
Promotion Management - Prod Operational
90 days ago
100.0 % uptime
Today
Campaign Management - Prod Operational
90 days ago
100.0 % uptime
Today
Menu Insights - Prod Operational
90 days ago
100.0 % uptime
Today
Price Management - Prod Operational
90 days ago
100.0 % uptime
Today
MPL Integration - Prod Operational
90 days ago
100.0 % uptime
Today
Byte Integration Management - Prod Operational
90 days ago
100.0 % uptime
Today
Digital CMS - Preprod Operational
90 days ago
100.0 % uptime
Today
Restaurant Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Product Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Customer Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Features Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Settings Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Translation Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Promotion Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Campaign Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Menu Insights - Preprod Operational
90 days ago
100.0 % uptime
Today
Price Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Byte Integration Management - Preprod Operational
90 days ago
100.0 % uptime
Today
Brand Website - Prod Operational
90 days ago
100.0 % uptime
Today
Brand Website - Preprod Operational
90 days ago
100.0 % uptime
Today
3rd Partys / Integrations Operational
90 days ago
99.97 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
Atlassian Bitbucket SSH Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket Pipelines Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket API Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket Git via HTTPS Operational
90 days ago
99.95 % uptime
Today
Atlassian Bitbucket Git LFS Operational
90 days ago
99.95 % uptime
Today
Allies Postcoder Operational
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Cloudflare London, United Kingdom - (LHR) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Dublin, Ireland - (DUB) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Manchester, United Kingdom - (MAN) Operational
Retired Operational
Middleware Operational
Salesforce EU14 Operational
Heroku Operational
KFC API Operational
KFC App Operational
Kiosk Operational
90 days ago
99.97 % uptime
Today
API Services Operational
90 days ago
99.97 % uptime
Today
Kiosk App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

POS Service release v2.26.0 Jun 15, 2026 08:00-09:00 BST

Add authorizer for employee auth proxy tokens, CORS config for order management endpoints, order lookup by ID and order listing to POS Service.
Posted on Jun 12, 2026 - 14:01 BST
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Resolved - Issue is resolved and users can now place orders as a guest on the website
Jun 10, 12:01 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 11:27 BST
Investigating - We have identified an issue preventing non logged in users (guests) from placing orders on the KFC UK & Ireland websites. We are working on a fix and it will be resolved shortly.

Issue started on the 4th June 2026.

All other functionality on web and app is unaffected and any logged in users on website can still place orders as usual.

Jun 10, 11:24 BST
Completed - The scheduled maintenance has been completed.
Jun 10, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 11:06 BST
Scheduled - kfc.co.uk will be under maintenance during this time, while the site will still be able to be reached with www.kfc.co.uk as the maintenance is for the apex domain. We are doing this out of business hours and we will timely rollback if the maintenance does not go as expected.
Jun 9, 11:05 BST
Jun 9, 2026
Completed - The scheduled maintenance has been completed.
Jun 9, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 BST
Scheduled - Resolved an issue preventing Isle of Man users from verifying their phone number.

User Authorizer Service v2.1.0
https://kfcuki.atlassian.net/projects/CAR/versions/27938/tab/release-report-all-issues

Jun 3, 11:34 BST
Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 09:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 08:45 BST
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Completed - The scheduled maintenance has been completed.
Jun 1, 23:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 22:52 BST
Scheduled - Migration parts of menu section to MG
Jun 1, 22:51 BST
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.